Black screen problem


#1

Hello there,

I have a bit of a problem running this game. Whenever I open the .exe file, the program comes up, but is just a blank, black screen. After a moment around 20 seconds of music plays, which I assume is the opening theme and should have logos and whatever, and when the music finished it just sits there. It remains a black screen throughout and I have to AltF4 my way out of the program.

I have tried reinstalling it in different directories, running as an admin and trying various compatability modes, to no avail.

Any help would be appreciated.

Here is what is in the output log, not sure if this is needed or not.

[code]Initialize engine version: 4.2.0f4 (38efbd14869d)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 9.0c [aticfx32.dll 8.17.10.1172]
Renderer: ATI Radeon HD 5700 Series
Vendor: ATI
VRAM: 1016 MB (via DXGI)
Caps: Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=1 DF24=1 INTZ=1 RAWZ=0 NULL=1 RESZ=1 SlowINTZ=1
Begin MonoManager ReloadAssembly
Platform assembly: C:\Program Files (x86)\Redshirt\Data\Managed\UnityEngine.dll (this message is harmless)
Loading C:\Program Files (x86)\Redshirt\Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Redshirt\Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading C:\Program Files (x86)\Redshirt\Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Redshirt\Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading C:\Program Files (x86)\Redshirt\Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Redshirt\Data\Managed\Mono.Data.Sqlite.dll (this message is harmless)
Loading C:\Program Files (x86)\Redshirt\Data\Managed\Mono.Data.Sqlite.dll into Unity Child Domain

  • Completed reload, in 0.158 seconds
    Initializing input.

Input initialized.

desktop: 1280x1024 75Hz; virtual: 1280x1024 at 0,0
Platform assembly: C:\Program Files (x86)\Redshirt\Data\Managed\System.dll (this message is harmless)
Platform assembly: C:\Program Files (x86)\Redshirt\Data\Managed\System.Xml.dll (this message is harmless)
[Loading Species database…]

(Filename: C:/BuildAgent/work/cac08d8a5e25d4cb/Runtime/ExportGenerated/StandalonePlayer/UnityEngineDebug.cpp Line: 54)

the customer ID is

(Filename: C:/BuildAgent/work/cac08d8a5e25d4cb/Runtime/ExportGenerated/StandalonePlayer/UnityEngineDebug.cpp Line: 54)

It’s the first run…

(Filename: C:/BuildAgent/work/cac08d8a5e25d4cb/Runtime/ExportGenerated/StandalonePlayer/UnityEngineDebug.cpp Line: 54)

IE cookie path exists…C:\Users\LOUIS\AppData\Roaming\Microsoft/Windows/Cookies

(Filename: C:/BuildAgent/work/cac08d8a5e25d4cb/Runtime/ExportGenerated/StandalonePlayer/UnityEngineDebug.cpp Line: 54)

Found cookie in IE: __date-24-08-13

(Filename: C:/BuildAgent/work/cac08d8a5e25d4cb/Runtime/ExportGenerated/StandalonePlayer/UnityEngineDebug.cpp Line: 54)

[/code]


#2

Apologies for the delay – there’s now a potential fix for this in the latest update. viewtopic.php?f=31&t=8272

If you’re still experiencing this problem however, do let me know and I’ll take another look. Thanks!


#3

Latest patch seems to have fixed it, cheers!


#4

Yay, great news! :smiley: