Can't download.. Getting desperate..

I bought and paid for the full version of Kudos, and while attempting to download it through the link provided in the confirmation email, the program hung twice. I had to restart it several times, and I finally managed to download it. Then when I tried to run the program I got an error message stating

“The setup files are corrupt. Please obtain a new copy of the program.”

When I tried to obtain a new copy through the link provided, the link in the confirmation email took me to a Plimus page that stated:

"This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.

Please contact the manufacturer of the product for support."

Someone help, please.

I think youve already emailed me and this is sorted yes?