GSB Crash on Launch Mac

Gratuitous Forum Support
1

Ok, so i was rocking 1.4 for a while, and finally decided I had enough time to get into conquest.
Off to RedMarble, handed over my moolah and downloaded the upgrade. Installed, and it would just crash after presenting a full black screen for a few seconds. Maybe my machine wasn’t up to scratch (MacBook 13’" running 10.6)?
So, found my old emails, off to my newer machine (a MacBook Pro - 15" 10.6) with a fresh download (1.56 this time!) that ran that no problems, now to try the upgrade! Installed and broke my GSB. Most upsetting.

I’ve emailed Red Marble, but no response after a few hours…I’m impatient and eager to get my galactic stomp on.
Posting this here because I did some thorough searching, and this seems to be a variation on a theme of a bad update. Once i get a response I’ll update this post with the solution…or some quite bitter vexing at Red Marble.
Anyone have any clues?

2

Red Marble is on vacation right now, but should still be able to receive your email albeit with a delay (hey, it is vacation). I counsel patience, padawan. :slight_smile:

3

Oh, I won’t begrudge a man some holiday!
I’ve got 1.46 back and running, so I’ll be honing my skills there for the time being. Good Hunting Astro :slight_smile:

4

Did you get a reply and a fix for this from redmarble?
If not, pls let me know.
Cheers

5

Hello,

ran the demo …worked great!
I then just paid for and downloaded … Deluxe + galactic addon …

I get exactly the same issue …
mail sent to redmarble, but no response yet … are they still on vacation?

The demo app that I downloaded to test still works … and I did run the deluxe version to register before installing the addon.

but now I can’t get it going at all :frowning: it all looked soooo promising …

OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 4437 sec
Crashes Since Last Report: 18
Per-App Interval Since Last Report: 21 sec
Per-App Crashes Since Last Report: 18
Anonymous UUID: 90BC8BB7-D2A7-4ED6-8483-116E15ABAA7A

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x96008c5a __kill + 10
1 libSystem.B.dylib 0x96008c4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x9609b5a5 raise + 26
3 libSystem.B.dylib 0x960b16e4 abort + 93
4 com.redmarble.GSB 0x0032c7ed 0x1000 + 3323885
5 com.redmarble.GSB 0x00242552 D3DEngine::CreateTexture(char*, char*) + 462
6 com.redmarble.GSB 0x00242981 D3DEngine::FindTexture(char*, char*, bool) + 1021
7 com.redmarble.GSB 0x00242b66 D3DEngine::CreateTextureOnDemand(char*) + 302
8 com.redmarble.GSB 0x00243036 D3DEngine::GetTexture(char*) + 324
9 com.redmarble.GSB 0x00243186 D3DEngine::GetTexture(std::string) + 38
10 com.redmarble.GSB 0x0023b12b CTexturedSprite::SetTexture(std::string) + 155
11 com.redmarble.GSB 0x0016b6ee GUI_TitleBackdrop::GUI_TitleBackdrop() + 304
12 com.redmarble.GSB 0x00012fdc GUI_GetTitleBackdrop() + 60
13 com.redmarble.GSB 0x00010fad Game::InitSplash() + 147
14 com.redmarble.GSB 0x00011fd5 Game::InitApp() + 1123
15 com.redmarble.GSB 0x002167a6 WinMain(char**, char**, char*, int) + 72
16 com.redmarble.GSB 0x002346cd main + 57
17 com.redmarble.GSB 0x0000cf3e _start + 216
18 com.redmarble.GSB 0x0000ce65 start + 41

Thanks for any help…

6

Sorry for the trouble – there is a known issue with the campaign installer, sometimes, which hasn’t been resolved yet. If you’ll send us an email at support-at-redmarblegames -dot- com, we’ll send you a replacement with the campaign built in that will solve the problem.