Help...Game crashing


#1

Ok, here is my summary of the problem. I was playing the yahoo version then found this site. I uninstalled the yahoo version and purchased the full positech one last night. I played all night last night without problems, then today I started crashing. At first it seemed to be tied to purchasing the sudoku book, but now it crashes whenever I try to play the game I was playing regardless of if I purchase the book or not. I tried updating my video driver, but according to the website I have the latest driver. Any suggestions!! I’m getting desperate as I am desperately addicted.


#2

is there an error message? did you install anything or change anything on your PC between when the game worked and when it started to crash?


#3

Not that I can recall. However, I also started a new game last night and that one seems fine, so I think I may have a corrupt game file. If it happens again on the new game I’ll let you know.


#4

Hmmmm…I just posted that the new game was working and then went to load it to play tonight and it does the same thing.

When I try to load it, the screen goes black and then I get the windows box that says:

Kudos.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

So, it appears that I can play ok, but once I save I can’t load it back up. Any suggestions?


#5

thats very weird, can you send me the save game? they are in the mydocuments/ludos/savegames directory. email it to support AT positech dot co dot uk. I’ll check that it works ok, but I suspect it will, as I haven’t had anyone else report this issue. Have you done a check on your PC for viruses or adware or other similar stuff? it could be something like that.


#6

Ok, I just ran all the virus, spyware, adaware, hijacker, etc. programs my husband always tells me to run. I’m going to also uninstall the program and re-install it and see if it goes away. If not I’ll send you the game files to look at.


#7

At first I couldn’t find my downloaded game to re-install it, but eventually I remembered where it was and got it re-installed. I was able to load my previous game, but after I purchased the soduku book again, it started crashing. I am sending you the game file.


#8

:frowning: I am totally addicted to this game… I’ve achieved pretty high levels of success… I had to reject a dinner invitation to go out with my “boyfriend” which ofcourse made my other friend unhappy, she likes rock music so I was going to take her to a concert… the game froze & I got an error message… I tried logging on again doing something else… kept freezing…same error message “kudos has experienced a problem & had to close”… I downloaded the patch 1.18, the game wouldnt load at all… so I went to uninstall the game, to try to reinstall it… it wouldnt let me, THEN i went to my email, where I got confirmation about my purchase (purchased from here ofcourse) & tried to click the link to download it again & got this message “this product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.” PLEASE HELP :frowning: