HELP Game wont load


#1

After multiple uninstall, install, patch update etc, I still cant get this game to work on my computer. It seems to hang on the initial loading screen - reaches ~50% then does nothing. Doesn’t produce an error message, just have to end process and try again.

Tried running as administrator, in compatibility mode all without luck. I meet all the system requirements & my drivers are up to date. Any ideas or suggestions?

I’ve pasted the output log of my most recent failed attempt, hopefully it is useful. Big thanks in advance :slight_smile:

My PC -
Windows 7 Home Premium
i5-4690K
16GB RAM
R9 290

[code]Initialize engine version: 4.6.0f3 (30840d631a27)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 9.0c [aticfx32.dll 8.17.10.1333]
Renderer: AMD Radeon R9 200 Series
Vendor: ATI
VRAM: 3072 MB (via DXGI)
Caps: Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=1 INTZ=1 RAWZ=0 NULL=1 RESZ=1 SlowINTZ=1
Begin MonoManager ReloadAssembly
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\UnityEngine.dll (this message is harmless)
Loading C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\CraftyCompress.3.5.dll (this message is harmless)
Loading C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\CraftyCompress.3.5.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\Launchie.dll (this message is harmless)
Loading C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\Launchie.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\UnityEngine.Cloud.Analytics.dll (this message is harmless)
Loading C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\UnityEngine.Cloud.Analytics.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\UnityEngine.Cloud.Analytics.Util.dll (this message is harmless)
Loading C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\UnityEngine.Cloud.Analytics.Util.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\Parse.Unity.dll (this message is harmless)
Loading C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\Parse.Unity.dll into Unity Child Domain

  • Completed reload, in 0.101 seconds
    Initializing input.

Input initialized.

desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\System.dll (this message is harmless)
The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

Fallback handler could not load library C:/Program Files (x86)/Big Pharma/Big Pharma_Data/Mono/libc
Fallback handler could not load library C:/Program Files (x86)/Big Pharma/Big Pharma_Data/Mono/.\libc
Fallback handler could not load library C:/Program Files (x86)/Big Pharma/Big Pharma_Data/Mono/libc
[SingletonPrefab] Using instance already created: Backbone

(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Unloading 3 Unused Serialized files (Serialized files now loaded: 0 / Dirty serialized files: 0)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 9182.
Total: 5.819406 ms (FindLiveObjects: 0.330598 ms CreateObjectMapping: 0.193385 ms MarkObjects: 4.951952 ms DeleteObjects: 0.044469 ms)

Platform assembly: C:\Program Files (x86)\Big Pharma\Big Pharma_Data\Managed\Mono.Security.dll (this message is harmless)
JsonException: Invalid character ’
at LitJson.Lexer.NextToken () [0x00000] in :0

at LitJson.JsonReader.ReadToken () [0x00000] in :0

at LitJson.JsonReader.Read () [0x00000] in :0

at LitJson.JsonMapper.ReadValue (System.Type inst_type, LitJson.JsonReader reader) [0x00000] in :0

at LitJson.JsonMapper.ToObject[GlobalSave] (System.String json) [0x00000] in :0

at Store.LoadGlobalSave () [0x00000] in :0

at Store.LoadStore () [0x00000] in :0

at Backbone+c__IteratorB.MoveNext () [0x00000] in :0

(Filename: Line: -1)

[/code]


#2

Hi I’m sorry for the late reply to this. Thank you for the error log it makes it easy to see what the problem is.

The game is having trouble loading your global save file which is located here:

C:\Users<username>\Documents\My Games\Big Pharma\saves\global.data

It seems to be happening because of an invalid apostrophe - ’ - which is strange, because apostrophes within names stored in this file shouldn’t cause an error.

Anyway, deleting this file will almost certainly cure your problem however you will lose all your progress through the challenges. Instead, you can send me the global.data file at support@twicecircled.com then I can take a look and see if I can manually fix it for you, preserving your progress.

Tim


#3

Thanks for the reply Tim - worked a treat :slight_smile: