Help! Music Error Message


#1

I purchased Kudos through Yahoo can play for a little while until I get the following error message and the whole thing crashes:

ERROR
failed to mute music:.\GUI_sounds.cpp156

Is there a simple fix to keep this error from re-occurring? Please be aware that I am SO NOT a computer programmer and would need fairly simple yet comprehensive instructions (not to mention ++confidence++)


#2

You need to update your sound drivers. Unfortunately I cant tell you what soundcard you have, you will ahve to look in the sound control panel and have a look. once you know what it is, google for it, and you will find a link to update the drivers.
AFAIK everyone who has encountered this error has fixed it by updating their drivers.
Let me know if that doesnt make sense.


#3

Thank you so much for your quick response! I just wanted to let you know what has happened since I last wrote –

Yahoo has agreed to give me a refund because their brilliant and highly technical solution (re-installing the game) didn’t work.

I am working on resolving the sound card update with some technical assistance.

I don’t know if this has anything whatsoever to do with the problems I have been having, but I did notice that the error always occurs at the same time during the game (at least the way I’ve been playing it!) - in April 2007. I turned off all the sound options and the error still occurs. I tried to avoid all of the music-related options (disco, jazz concert, etc.) but even that didn’t help. The last error message popped up after I clicked the alarm clock to proceed to May 2007!

Once I get my refund from Yahoo I intend to purchase the program through your website! One last question from a non-technical person: are the downloads and updates for your version of the game easy to install?


#4

yes they are easy. It happens after 1 year because it tries to mute the music to play the “1 year over with” music. New sound card drivers should fix it.