[Linux] Game crashes when I click "new game"


#1

Hey, I just purchased democracy 3 on steam, I went to run it for the first time but it crashes to deskltop as soon as I click the “new game” button, so I am unable to even play this game.

I tried searching online and found multiple threads on the Steam forum with the same error, but they had not replies so I am guessing that this problem is unsolveable, if so how can I go about getting a refund from Steam if a game I purchased is unplayable?

I am running Gentoo 64bit, ill paste the debug info from the ~/.local/share/democracy3/ directory

debug.txt:

[23:13:12.456]- ----DEBUG FILE---- [23:13:12.456]- linux [23:13:12.456]- Desktop resolution is 1366 x 768 [23:13:12.660]- Initialising 3D Engine [23:13:13.029]- OpenGL Vendor : ATI Technologies Inc. [23:13:13.029]- OpenGL Renderer: AMD Radeon HD 7310 Graphics [23:13:13.029]- OpenGL Version : 4.2.12217 Compatibility Profile Context 23:13:13.029]- OpenGL Version : 4.2.12217 Compatibility Profile Context 12.104 [23:13:13.085]- Initialising global vertex buffer [23:13:13.104]- Case correcting: data/shaders/circleblend_vs.glsl [23:13:13.104]- Case correcting (DONE): data/shaders/circleblend_vs.glsl [23:13:13.730]- Case correcting: data/shaders/dissolve_vs.glsl [23:13:13.730]- Case correcting (DONE): data/shaders/dissolve_vs.glsl [23:13:13.759]- Case correcting: data/shaders/locked_achievement_vs.glsl [23:13:13.759]- Case correcting (DONE): data/shaders/locked_achievement_vs.glsl [23:13:13.786]- Case correcting: data/shaders/ministercacher_vs.glsl [23:13:13.786]- Case correcting (DONE): data/shaders/ministercacher_vs.glsl [23:13:13.943]- Case correcting: /home/user/.local/share/democracy3/stats.ini [23:13:13.943]- Case correcting (DONE): /home/user/.local/share/democracy3/stats.ini [23:13:13.943]- GBufferedFile failed to open file [/home/user/.local/share/democracy3/stats.ini] [23:13:13.943]- Case correcting: /home/user/.local/share/democracy3/stats.ini [23:13:13.943]- Case correcting (DONE): /home/user/.local/share/democracy3/stats.ini [23:13:13.943]- GBufferedFile failed to open file [/home/user/.local/share/democracy3/stats.ini] [23:13:14.489]- Initialising Sound Engine [23:13:15.061]- OpenAL Version: 1.1 [23:13:15.061]- OpenAL Device: ALSA Software [23:13:15.061]- OpenAL Vendor: OpenAL Community [23:13:15.061]- Finished Initialising Sound Engine [23:13:15.098]- Case correcting: /home/user/.local/share/democracy3/tut_seen.ini [23:13:15.098]- Case correcting (DONE): /home/user/.local/share/democracy3/tut_seen.ini [23:13:15.098]- GBufferedFile failed to open file [/home/user/.local/share/democracy3/tut_seen.ini] [23:13:15.117]- Case correcting: data/bitmaps/Positech-Logo2013_1024.jpg [23:13:15.117]- Case correcting (DONE): data/bitmaps/Positech-Logo2013_1024.jpg [23:13:15.117]- Case correcting: /home/user/.local/share/democracy3/Positech-Logo2013_1024.jpg [23:13:15.118]- Case correcting (DONE): /home/user/.local/share/democracy3/Positech-Logo2013_1024.jpg [23:13:15.568]- Case correcting: data/dlc.txt [23:13:15.568]- Case correcting (DONE): data/dlc.txt [23:13:15.568]- GBufferedFile failed to open file [data/dlc.txt] [23:13:15.725]- Case correcting: data/bitmaps/ui_mainmenu_backdrop.jpg [23:13:15.725]- Case correcting (DONE): data/bitmaps/ui_mainmenu_backdrop.jpg [23:13:15.725]- Case correcting: /home/danny/.local/share/democracy3/ui_mainmenu_backdrop.jpg [23:13:15.725]- Case correcting (DONE): /home/user/.local/share/democracy3/ui_mainmenu_backdrop.jpg [23:13:17.115]- Case correcting: /home/user/.local/share/democracy3/mod_status.ini [23:13:17.115]- Case correcting (DONE): /home/user/.local/share/democracy3/mod_status.ini [23:13:17.115]- GBufferedFile failed to open file [/home/user/.local/share/democracy3/mod_status.ini]

drawdebug.txt

Initialising Render target of 512 X 256 rt_minister_compositor rt_minister_compositor Creating shader from file:[data/shaders/circleblend.fx] Creating shader from file:[data/shaders/dissolve.fx] Creating shader from file:[data/shaders/locked_achievement.fx] Creating shader from file:[data/shaders/ministercacher.fx] Initialising Render target of 2048 X 1024 rt_transition rt_transition Failed to create texture: Positech-Logo2013_1024.jpg Failed to create texture: ui_mainmenu_backdrop.jpg


#2

This issue is now fixed in version 1.10 now up on steam and will shortly be available in non-steam channels.