[Outdated][Bug 1.09] Game does not launch


#1

I have just purchased and installed the game for the first time and it will not launch. I have a sound device available so I don’t think it’s the same as the other launch failure thread which is open.

When launching the game, the screen goes black for a few seconds and then returns to the desktop. The debug log reports:

18/2/2017 - 11::12 - D3DERR_DEVICELOST
18/2/2017 - 11::12 - CreateDevice
18/2/2017 - 11::12 - D3DERR_DEVICELOST
18/2/2017 - 11::12 - CreateDevice failed again
18/2/2017 - 11::12 - First run crash detected, switching to windowed mode automagically
18/2/2017 - 11::12 - D3DERR_DEVICELOST
18/2/2017 - 11::12 - CreateDevice
18/2/2017 - 11::12 - D3DERR_DEVICELOST
18/2/2017 - 11::12 - CreateDevice failed again

I’m running Windows 10-64bit with a AMD R7-260 video card using the latest drivers.
I also have multiple monitors and have tried disabling all except one running at 1920x1080 but it makes no difference.

Please let me know if you need any more info.
productionline.zip (2.12 KB)


#2

Hey wonk,

question: What kind of sound card do you use?
Others have reported that the game will crash on start if no aftice sound device can be found. And some sound cards mention to be active when speakers or head phone are connected to them …

Kind regards


#3

I’m using the built-in sound on my motherboard, which is a Realtek ALC662 according to the manual.

I have rolled back my AMD drivers by one version to 16.12.2 and the game is launching ok now. Updated save zip is attached.
productionline-rollback.zip (2.92 KB)


#4

Good to know. Enjoy the game :slight_smile: