The password is blocked


#1

Hello there!

When I try to download the new version, I get a ‘The password is blocked’ error, when enter the details sent to me in my email.

Is this a problem on my side, or a problem with BMT?

Help would be appreciated! Thanks in advance.


#2

Same for me. We need a new URL guys!


#3

Can you email your order number to cliff@positech.co.uk and I can unblock it. it should only block if the URL has been accessed by multiple IP’s or from different countries.


#4

Ah, this makes sense for me then - I am using my laptop on holiday in a different country!

I will wait until I get home before I play the new version. : )