[support][Win]Game gets stuck on Phama Logo when loading

Hi

I really need some help with my copy of Phama on steam. Whenever I try and load the game up it just stops on the big phama logo and stops loading. It doesn’t look like its crashed it just stops.

Can I please get some help with this issue
Thanks

[code]Begin MonoManager ReloadAssembly
Platform assembly: G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\UnityEngine.dll (this message is harmless)
Loading G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\UnityEngine.UI.dll into Unity Child Domain

  • Completed reload, in 0.136 seconds
    Initializing input.

Input initialized.

desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
Platform assembly: G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: G:\Steam\steamapps\common\Big Pharma\Big Pharma_Data\Managed\System.dll (this message is harmless)
The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

The referenced script on this Behaviour is missing!

(Filename: Line: 1788)

UserName = JthirstY

(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

AppId = 344850

(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

[SingletonPrefab] Using instance already created: Backbone

(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Unloading 2 Unused Serialized files (Serialized files now loaded: 0 / Dirty serialized files: 0)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 11413.
Total: 8.187781 ms (FindLiveObjects: 0.454251 ms CreateObjectMapping: 0.238382 ms MarkObjects: 7.018382 ms DeleteObjects: 0.032446 ms)

UnauthorizedAccessException: Access to the path “C:\Users\Joshua\Documents\My Games\Big Pharma” is denied.
at System.IO.Directory.CreateDirectoriesInternal (System.String path) [0x00000] in :0

at System.IO.Directory.CreateDirectory (System.String path) [0x00000] in :0

at System.IO.DirectoryInfo.Create () [0x00000] in :0

at (wrapper remoting-invoke-with-check) System.IO.DirectoryInfo:Create ()

at System.IO.Directory.CreateDirectoriesInternal (System.String path) [0x00000] in :0

at System.IO.Directory.CreateDirectory (System.String path) [0x00000] in :0

at SaveGame.GetSavePath () [0x00000] in :0

at GlobalSave.GetPath () [0x00000] in :0

at Store.LoadGlobalSave () [0x00000] in :0

at Store.LoadGlobalSaveAndCheckForMods () [0x00000] in :0

at SplashScreen.StartLoadProcess () [0x00000] in :0

at Fader+c__Iterator7.MoveNext () [0x00000] in :0

(Filename: Line: -1)

[/code]

Hi Jthirsty. Thanks for posting the log, easy to fix, don’t worry. The game is unable to access your save games because it does not have the require permissions. Two possible fixes:

  1. Change file permissions on save folder: C:Users<username>\documents\My Games\ -> give read/write permissions to your own user profile.
  2. Run the game with administrator privileges.

Hi
This worked perfectly thank you very much
JthirstY