I was made aware of your games through the piracy question articles online and thought that was a worthwhile venture. So I played a Demo of Kudos and I had some time to kill last night so I went ahead and bought it due to the price drop. I figured it would be something to do for the remainder of the night. However I never received a registration code and I am writing this the following morning and still have nothing. This was an impulse buy because I wanted something to do YESTERDAY. Why on earth do I have a wait for an online purchase for a download? I have never had to do that with any other company before and it is rather silly.
If I had chosen to pirate the game, I would have had it much faster and for free. So why would anyone pay? You desperately need to link to a better buying system on your main website because your current one has lost you this customer at least.